Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- U.S. Orders: 3–7 business days
- International Orders: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays or high demand.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
Shipping Delays
WGG Ent. is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances (weather, holidays, etc.).
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
WGG Ent. is not liable for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.
International Shipping
Customers are responsible for any customs fees, duties, or taxes that may apply upon delivery.